Simutech Multimedia is now a TPC company. The same quality, immersive electrical troubleshooting simulations are now available through TPC.

IT Security at Simutech Multimedia

We’re GDPR Compliant

Simutech Multimedia is GDPR (General Data Protection Regulation) compliant.

As a Simutech Multimedia customer, you will have these rights:

Right to be forgotten

You can choose to delete your account and have your data erased at your discretion.

Right to information

You can request and gain access to your data at any time.

Right to opt-out of our direct marketing emails

You can opt out at any time by clicking on the “opt-out” button at the bottom of all our emails.

If you have any questions about our Privacy Policy, GDPR updates, or your data, please reach out to our team.

We Care about Your Security

At Simutech Multimedia, information security is our priority. We have an excellent track record of safeguarding our customers against the evolving IT threat landscape. You can rest assured that your training data is well protected.

Your privacy is important to us, which is why we have put in place appropriate procedures to safeguard and secure your privacy.

Committed To Privacy

Simutech Multimedia is committed to safeguarding your privacy, we do not request or store sensitive information from our customers, such as credit card or social security numbers. We are also compliant with GDPR, PIPEDA and PII policies.

Structured Security Framework

Simutech Multimedia’s information security governance framework is structured to ensure strong measures and functionalities to safeguard your business data.

Internal Security Team

Our devoted Internal Security team plans and monitors security policies, including those governing the monitoring of activity logging, reviewing backup/validation/restore procedures and the implementing of business continuity/disaster recovery procedures.

Our product infrastructure vendor, Google Cloud Services, has a strong security culture and provides several functionalities to increase security and privacy. Among these are:

Rigorous Risk Analysis

Rigorous information risk analysis is conducted for each critical information system housing your data.

Industry-Standard Certification

FedRAMP ATO, SOC 2 and SOC 3 audit reports are provided by Google Cloud Services.

Physically Secure Data Centres

Google Cloud Services maintains and stores all production data in physically secure data centres. They also maintain an on-site security operation responsible for all physical data centre security functions 24 hours a day, 7 days a week.