When explaining how best to prepare for unscheduled maintenance and downtime, it’s important to evaluate your current workplace procedures by asking yourself questions that get at the heart of what makes for a good troubleshooting process. 

How do you approach troubleshooting electrical equipment at work? Do you have a formal process you use at your plant? Do you rely on a handful of troubleshooting pro’s to troubleshoot? Do you rely on external staff to troubleshoot more advanced equipment such as PLC? 

How about across your organization, do you have a company wide troubleshooting process? Does every employee follow the same process to ensure troubleshooting is completed safely, efficiently and cost effectively?

Many companies have some type of troubleshooting process documented. The development of this process is a key first step. 

At Simutech, we have developed our own 5-Step systematic approach to troubleshooting and we share it publicly on our website. What the important missing piece in most troubleshooting processes is though, is actually putting them to practice, and training staff to use them. That’s why in addition to our 5-step process, we also developed a training module to teach technicians how to use it. 

That’s the focus of our second training module, our Troubleshooting Fundamentals Learning Lab. It teaches our 5-step process using a hands-on approach with simulation-based modules.

In our second module – Troubleshooting Fundamentals, a trainee will learn:

  1. Our Systematic Troubleshooting process
  2. How to use a multimeter (Voltage, resistance, current)
  3. How to read schematics
  4. How to test for opens and shorts

In the Systematic Troubleshooting section, trainees learn about the power of observation, how to narrow down the problem area so problems can be solved fast, how to determine the most probable causes of issues, how to test and interpret those test results, and how to repair the problems identified safely and efficiently.

The module then uses simulation technology to teach trainees on how to use a multimeter safely, and understand how voltmeters, Ohmmeters and Ammeters work in practice. Users are expected to take measurements and answer questions to confirm that they are understanding what they are observing.

Users are also expected to understand how to read a basic schematic and wiring diagram and how to use these diagrams to troubleshoot and repair problems.

By the end of this module a trainee should have the knowledge they need to troubleshoot basic electrical components. 

At its core, this module also provides your company with a systematic approach to troubleshooting, which can be applied across the board, so that all employees are troubleshooting and following the same documented processes, allowing for the standardization and streamlining of your troubleshooting approach, reducing your overall downtime during unscheduled maintenance. 

To learn more, or get a trial, contact us at [email protected] 

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