Manufacturing training programs are an investment in your employees. It makes sense that you should have a way of measuring their effectiveness. By regularly evaluating your staff against key training performance indicators, you’ll have a better understanding of your company’s overall capacity to handle any security incidents.
The three criteria that you should pay particular attention to include safety, accuracy, and efficiency. These metrics are included in Simutech Multimedia’s reporting module, which also shows other useful information about each maintenance professional’s performance. In this post, we’ll explain why these three criteria are essential and offer some insight into how to interpret your results.
Lagging vs. leading indicators
The best way to understand performance indicators is to look at them through the lens of lagging and leading indicators. A lagging indicator is a metric that tells you about what has already happened. For example, profitability is a lagging indicator because it indicates earnings and expenses in the past. It doesn’t necessarily imply the same results will happen again in the future — that’s what leading indicators measure.
A leading indicator looks at future outcomes and events. Manufacturing KPIs such as safety, accuracy, and efficiency are all leading indicators because they can be used to predict future outcomes based on each maintenance professional’s performance in the training program.
When it comes to assessing training performance, safety is one of the easiest metrics to understand. In Simutech Multimedia’s training system, this metric refers to your worker’s ability to follow the right safety producers. That means using lockout tagout (LOTO) and applying the 5-step process to troubleshoot electrical faults.
We recently wrote an article about the importance of LOTO, so be sure to read that to find out why it’s important. Although safety is a leading indicator, it will also have a noticeable impact on lagging indicators such as injury frequency and severity, lost workdays, and workers’ compensation costs. A reduction in any of these lagging indicators could indicate that your team is following electrical safety best practices.
Accuracy is another important metric to look at when measuring manufacturing training effectiveness because it can be used as a predictor for future performance. For example, let’s say you have two maintenance professionals who complete one of Simutech’s training modules. One gets an accuracy rating of 51%, and another receives a 33% rating after completing the training in the first attempt.
If they complete several modules and get similar scores, then you could assume that the second troubleshooter would be less accurate on average when dealing with electrical faults. Looking at this metric in the context of the troubleshooter’s safety rating will give you a better idea of whether they should be tasked with fixing electrical equipment in an emergency situation.
Efficiency can also be used as a metric to determine how quickly your maintenance staff can fix an electrical fault. Similar to safety, efficiency is a leading indicator that can be measured by its impact on lagging indicators such as mean time to repair (MTTR) and profitability. In other words, efficient staff will lead to a lower MTTR and higher profitability from reduced downtime costs.
The opposite is also true — a higher MTTR and increased downtime costs could indicate that your staff is inefficient in one or more areas of electrical troubleshooting. If this is the case, then implementing a training program is your best option for finding out your most efficient maintenance workers.
Use Simutech Multimedia’s 3D training system to measure manufacturing training effectiveness
Simutech’s new 3D training system comes with all the reporting features you need to measure your manufacturing training effectiveness . If you would like to get a free demo, please contact us at [email protected]